What we believe in:

We believe that what’s best for the customer is best for the business.

We believe in business as a force for good.

We believe organizations can do the right thing for customers and employees profitably.

Our Vision and Mission


Spark and sustain a leadership revolution that: Inspires employees, Delights customers & Rewards shareholders


Help leaders measure, enhance and maintain a strong customer culture as a means of competitive advantage

Our Values

Dr Linden R Brown

Dr Chris L. Brown
CEO & Co-Founder

Sean Crichton-Browne
CCO & Co-Founder

Jef Teugel
CCXP - CEO MarketCulture Europe